Shipping policy

Shipping Policy

At That’s My Tee Company, we’re committed to delivering your orders quickly and efficiently. Below, you’ll find the details of our shipping process to help you understand what to expect.

Processing Times

  • All of our t-shirts are custom printed just for you once you place your order.
  • Processing times typically range from 1–7 business days, depending on the design and production workload.

Shipping Times

  • Once your order has been processed and printed, it will be shipped to you. Estimated delivery times are as follows:
    • Standard Shipping (Domestic): 3–8 business days.
    • Standard Shipping (International): 10–30 business days.

Shipping times may vary based on your location and external factors, such as carrier delays or customs processing for international orders.

Shipping Rates

  • Shipping costs are calculated based on the size and weight of your order, as well as your location. Rates will be displayed at checkout before you complete your purchase.
  • Free shipping promotions, if available, will be clearly noted on our website.

Order Tracking

  • Once your order has shipped, you will receive an email with a tracking number to monitor your shipment. Please note that tracking may take up to 48 hours to update after dispatch.

Lost or Damaged Shipments

  • If your order arrives damaged or doesn’t arrive within the expected timeframe, please contact our customer service team at [your support email] within 14 days of the estimated delivery date. We’ll work with you to resolve the issue promptly.

International Orders

  • Customers are responsible for any customs duties or import taxes that may apply. These charges are not included in our shipping rates.

Additional Notes

  • Shipping timelines are estimates and cannot be guaranteed due to factors beyond our control, such as weather or carrier delays.
  • If you have any questions about your order or our shipping policy, don’t hesitate to reach out at [your support email or phone number].

Thank you for choosing That’s My Tee Company! We’re excited to bring your custom-designed t-shirts to life.